Fitch, Donna K., Jean Thomason, and Elizabeth Crabtree Wells. "Turning the library upside down: Reorganization using total quality management principles." Journal of Academic Librarianship 19/9 (November 1993): 294-299.
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Fitch, Donna K., Jean Thomason, and Elizabeth Crabtree Wells. "Turning the library upside down: Reorganization using total quality management principles." Journal of Academic Librarianship 19/9 (November 1993): 294-299.
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2000051914
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2010-05-22T17:20:12
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title
Fitch, Donna K., Jean Thomason ...... 19/9 (November 1993): 294-299.
shortTitle
Fitch et al, Turning the Library Upside Down (1993)