Phonebanking / by Jan Bouckaert and Hans DegryseMonopolistic competition with a mail order business / by Jan BouckaertEssays in competition with product differentiation and bargaining in markets / Jan Michel Cornelius BouckaertPrice competition between an expert and a non-expert / by Jan Bouckaert and Hans DegryseBorrower poaching and information display in credit markets / by Jan Bouckaert and Hans DegryseSoftening competition by enhancing entry : an example from the banking industry / by Jan Bouckaert, Hans DegrysePrice discrimination bans on dominant firms / by Jan Bouckaert, Hans Degryse, Theon van DijkEnhancing market power by reducing switching costs / by Jan Bouckaert, Hans Degryse, Thomas Provoost