Changing Perceptions and Changing Behavior in Customer Relationships / Peter Verhoef, Philip Hans Franses, Bas Donkers
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Changing Perceptions and Changing Behavior in Customer Relationships / Peter Verhoef, Philip Hans Franses, Bas Donkers
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'ERIM Top-Core Articles collection'
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Changing Perceptions and Changing Behavior in Customer Relationships
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Changing Perceptions and Chang ...... ilip Hans Franses, Bas Donkers